Don’t Hire Fanboys
My friend hates Apple. He uses an android phone and loves upgrading it whenever anyone comes out, and is never afraid to whip out his Windows computer. But one day he had a confession.
“I’m applying to work at AppleCare.”
Is he only going to be there to sabotage the company? To make fun of its customers and see if you can convert them over to Android?
“I got the job.”
Months went by. He still hated Apple, iOS, annd all that the company stands for.
“I just had my review. I’m one of the top reps in my region.”
Even though my friend had no interest in Apple, he managed to represent the company well and please its customers with great support. It seems so backwards, yet it follows right along with the advice that I believe:
“Don’t hire fanboys.”
No, this advice doesn’t mean that you should go out and hire people that completely disagree with you, and are in fact fanboys of your competitors. Rather, there are a multitude of benefits that come with the hiring staff members that range from loving your company to those who are perhaps annoyed with its overarching morals or its product lines. The one kind of person that a company cannot afford is a fanboy.
A fanboy believes that a company has done no wrong, is doing no wrong, and cannot do wrong in the future. A fanboy does not believe that the company should change or reconsider any of its products or its way of business. Of course, this stifles innovation. This hinders the company, which now gives a biweekly paycheck to a corporate cheerleader, not a worker who believes in the company but understands that the market is always changing and the company always has to adapt.
The better employee, rather, is the one who cares about what the company stands for, but sees the need for constant scrutiny of all aspects of the company. That’s the employee you want to hire and, most importantly, that’s the employee you should be.